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Sunday, January 21st, 2024 8:32 PM

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Welcome to Xfinity Connect Loop when accessing email

Original Thread here: https://forums.xfinity.com/conversations/email/email-loop-on-a-new-account/658fad4ce4ada5345195a306

Was told i need to have installed the services before expecting email activation. We just got the install but still no access

Official Employee

 • 

1.3K Messages

10 months ago

Hello @user_kfi6yj ,Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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