Visitor
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1 Message
We can no longer access our email
We closed and Xfinity account and and opened a new Xfinity account. Now we cannot access our email account at [Edited: "Personal Information"]
Visitor
•
1 Message
We closed and Xfinity account and and opened a new Xfinity account. Now we cannot access our email account at [Edited: "Personal Information"]
Again
Expert
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33.3K Messages
3 days ago
@user_z37rro
You will need to log out of your new account and then log in to your email account.
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XfinitySeth
Official Employee
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731 Messages
19 hours ago
Hello user_z37rro 👋 Thanks for joining us in our community for help, and even more so for continuing to be part of the Xfinity family! I definitely understand how important it is to keep access to your email as someone that relies on theirs heavily, so we'll do everything we can to get you back in. Can you start by telling me how you normally go about accessing your emails?
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