Visitor

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2 Messages

05/14/2021 8:27 PM

Closed

Washington Post and Daily Memphian subscriptions Blocked?

I have a digital access subscription to the Washington Post which sent daily newsletters to my inbox until about 2 weeks ago when the e-mailed newsletters stopped.  My Post account and newsletter subscriptions are still active  (I have checked).  The same thing happened with my subscription to the Daily Memphian subscription. I have made to changes to any settings.  Is Comcast blocking e-mail ?     

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Administrator

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677 Messages

5 years ago

Hi @, thanks for posting to the forums. =] Have you confirmed the newsletters are not being sent to your spam/junk fo9lders in error?

Visitor

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1 Message

5 years ago

I am having this exact issue also.

Official Employee

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4.2K Messages

Hello, @user_bb4ae2. I hope the week is treating you well! Thank you for reaching out about your emails. If you search for the emails that are missing do you see them in a different folder such as deleted or spam?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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