U

Visitor

 • 

2 Messages

Friday, May 14th, 2021 8:27 PM

Closed

Washington Post and Daily Memphian subscriptions Blocked?

I have a digital access subscription to the Washington Post which sent daily newsletters to my inbox until about 2 weeks ago when the e-mailed newsletters stopped.  My Post account and newsletter subscriptions are still active  (I have checked).  The same thing happened with my subscription to the Daily Memphian subscription. I have made to changes to any settings.  Is Comcast blocking e-mail ?     

This conversation is no longer open for comments or replies and is no longer visible to community members.

Administrator

 • 

672 Messages

4 years ago

Hi @, thanks for posting to the forums. =] Have you confirmed the newsletters are not being sent to your spam/junk fo9lders in error?

Visitor

 • 

1 Message

4 years ago

I am having this exact issue also.

Official Employee

 • 

3K Messages

Hello, @user_bb4ae2. I hope the week is treating you well! Thank you for reaching out about your emails. If you search for the emails that are missing do you see them in a different folder such as deleted or spam?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here