Regular Visitor
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1 Message
valid email going to spam
Over the past couple of weeks I've started receiving multiple valid emails (from various sources) in my spam folder. Even when I click on it as NOT SPAM, subsequent emails still end up there. And it is also happening in reverse. When I send a group BCC email to a number of recepients , it is either not delivered or it ends up in their spam folder. Is Xfinity using some kind of new anti-spam filter? How can I bypass it to both send and receive valid emails?
user_3e3b60
Visitor
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2 Messages
4 years ago
Same issue!!!! 5 hours with customer service no results - furious-
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user_900fab
Visitor
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1 Message
4 years ago
I have the spam filter turned off, but my emails still keep going to the spam folder.
(By the way, your live chat isn't working: I get a 502 error.
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