Using Outlook with VPN

I can't send emails with my VPN on using Outlook. Everything looks good, email goes to sent items, however it is not sent, and there are no error messages. If I turn the VPN off it works fine. Is there a fix/workaround for this?

Responses

XfinityRaul

Official Employee

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1.9K Messages

4 years ago

Hello, @dsj69. I'm sorry to hear you're having issues sending email while using Outlook. Have you by any chance recently updated the email settings? If not, please see if you can change the email from Pop3 to IMAP. Please let me know if the issue persist after doing so.

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dsj69

Visitor

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2 Messages

@XfinityRaul

No changes to outlook or email settings. Only change was addition of VPN. I put a tunnel in the VPN for Outlook so it is now working but it is not my preferred solution. email is currently IMAP.

It appears that comcast is blocking the VPN for incoming mail.

3 years ago

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BruceW

Gold Problem Solver

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26.3K Messages

4 years ago

@dsj69 wrote: "... Is there a fix/workaround for this?"

VPN's have lots of legitimate uses, but they are also a magnet for spammers and scammers whose activities "poison" the VPN's IPs. Sending email using a VPN is likely to always be iffy.

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Email

dsj69

Using Outlook with VPN

XfinityRaul

dsj69

BruceW

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