how do you add users to your account? I do not have add user on my account page
How are you accessing your account page? Are you signed in as an Authorized User? When signed in, your Profile should identify the level user you're using.
To verify or find your Primary username click here.
To create a new user ID [email address], log in to https://customer.xfinity.com/#/users, then scroll down and click on "Add a New User"and follow the directions.
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
How are you accessing your account page? Are you signed in as an Authorized User? When signed in, your Profile should identify the level user you're using.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@yuv001 only the primary user can add accounts. If you do not see the option, you are not signed in as the primary user.
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Again
Expert
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31.9K Messages
5 years ago
To verify or find your Primary username click here.
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