yuv001's profile

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Friday, March 20th, 2020 8:00 AM

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Users

how do you add users to your account?  I do not have add user on my account page

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Gold Problem Solver

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2.2K Messages

5 years ago


@yuv001 wrote:

how do you add users to your account?  I do not have add user on my account page


How are you accessing your account page?  Are you signed in as an Authorized User?  When signed in, your Profile should identify the level user you're using.

Official Employee

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1K Messages

5 years ago


@yuv001 wrote:

how do you add users to your account?  I do not have add user on my account page


@yuv001 only the primary user can add accounts. If you do not see the option, you are not signed in as the primary user.

 

 

Expert

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31.9K Messages

5 years ago

To verify or find your Primary username click here.

 

To create a new user ID [email address], log in to https://customer.xfinity.com/#/users, then scroll down and click on "Add a New User"and follow the directions.

 

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