macollins's profile

New Poster

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2 Messages

Tuesday, October 22nd, 2019 12:00 PM

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Upgraded email won't allow responding

You upgraded email last night and now I can't respond to emails that I'm sent. Please fix as I'm unemployed and need to be able to respond to potential employers. Don't you fully test upgrades before you roll them out?

 

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Expert

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29.7K Messages

6 years ago

How are you accessing your email?  With only the webmail interface and a browser?  Or a desktop client like Thunderbird or Mac Mail?  Something else?  Exactly what happens when you try to Reply to an email? If using only the webmail-----------------

 


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

New Poster

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2 Messages

6 years ago

Thanks..Clearing the cache worked.

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