U

Visitor

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1 Message

Wednesday, November 30th, 2022 5:19 AM

Unblocked

How can I unblock an electrician from my Xfinity account 

Latoque

Expert

 • 

29.3K Messages

2 months ago

Did you check to see if the emails are going to your Spam folder?  If it's not that-------------

Call Comcast security. See if there are any blocking issues for that sender's domain-------------------

Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

XfinityMacey

Official Employee

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541 Messages

2 months ago

Thank you, @user_b7ff35, for reaching out through our Community Forums page for help with your email concerns. Thank you, @Latoque, for providing some great information on steps our customers can take when running into this kind of issue! I appreciate your support here on our Forum!

 

@user_b7ff35, are you still having troubles getting emails from your electrician, or were you able to find a solution to your concern?

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