Visitor
•
1 Message
Unblock email
I need Xfinity to unblock email. I am not using an email client. I am using the Xfinity site. Xfinity is currently blocking all emails from American Family Insurance as well as others. I never asked for any emails to be blocked.
I have talked to American Family and they say that Xfinity put in an update is currently causing a ton of legitimate email to be blocked.
I tried getting a hold of Customer which this site is riddled with that being an impossible task. How can get talk to someone that can unblock email?
Accepted Solution
XfinityRichard
Official Employee
•
2.2K Messages
21 days ago
Hi there, @user_0x9axl Thanks for reaching out to us on the Forums! We know how frustrating it is to have your emails blocked. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
2