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user_7ikevp
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3 Messages

Monday, August 25th, 2025

Unauthorized email addresses added to my account

Email was hacked, now I am getting unauthorized email addresses added to my account.

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24 hours ago

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Expert

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32.3K Messages

3 days ago

@user_7ikevp 

Email was hacked, now I am getting unauthorized email addresses added to my account.

Did you change your password?

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user_7ikevp

Visitor

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3 Messages

Yes, change it several times. Also new emails are not highlighted.

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2 days ago

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user_7ikevp

Visitor

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3 Messages

I delete the ones that show up.

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2 days ago

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Expert

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32.3K Messages

@user_7ikevp​ 

I delete the ones that show up.

Are you perhaps referring to email addresses that show up in your address book because of spam?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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24 hours ago

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XfinityBradM

Official Employee

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962 Messages

1 day ago

@user_7ikevp How are seeing unauthorized email addresses being added to your account? We have not allowed customers to add new email addresses through their Xfinity ID as of June 2024. 

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