U

Sunday, April 6th, 2025 5:02 PM

Unable to setup email on outlook

I am trying to setup my comcast.net email on my outlook. I am getting an invalid username/password error. I changed my password and tried. I am still getting the same error message.

Expert

 • 

109.8K Messages

12 days ago

The concern is not "Community Center / Guidelines" related............ Topic moved here to the proper help section for assistance. 

Official Employee

 • 

3.2K Messages

10 days ago

@user_q4083w Thank you for taking the time to reach out to us here on our Xfinity Forums! Prior to attempting to set up the email through Outlook, had you gone into your Xfinity email via our webmail client and enabled third party access? This link will walk you through the steps to turn that on.

If that has been done, are you following the steps in this link to set up your Outlook? 

forum icon

New to the Community?

Start Here