morsecode65's profile

New Poster

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2 Messages

Sat, Dec 19, 2020 2:00 PM

Unable to send email, server temporarily not available

I have multiple emails in the queue to send with the following message. I logged into web interface and was required to change my password.

 

How do I resolve this issue?

 

(host smtp.comcast.net[68.87.20.6] refused to talk to me: 421 resomta-ch2-10v.sys.comcast.net resomta-ch2-10v.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available)

Responses

New Poster

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2 Messages

6 m ago

Account is mmpcrofton_smtp

BruceW

Gold Problem Solver

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22.4K Messages

6 m ago


@morsecode65 wrote: ... Excessive failed authentication, ESMTP server temporarily not available)

That phrase usually means that you have a program, app, or device that is trying to send mail using an invalid UserID/password. If @ComcastSPAAbuse or another employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.

 

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