Visitor
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1 Message
Unable to receive email on phone and web
I am unable to receive my comcast email. On my mobile devices I get an error stating the account is temporarily unavailable. I cannot receive my email through the xfinity website either. On the webmail it states the connection timed out. My internet connection is fine. I have logged out of all things, restarted devices etc and nothing is working. My husbands account is working fine. Any suggestions on what else to try?
XfinityMatthew
Official Employee
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969 Messages
4 days ago
Hello @user_9ikapq We appreciate you doing some basic troubleshooting already. Sorry to hear you are still having issues accessing the emails. Have you attempted a password reset at all?
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