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"Unable to log in at Server" Cannot log into email with Thunderbird or iOS.
I'm attempting to migrate over to Thunderbird and I used the instructions found here https://www.xfinity.com/support/articles/setting-up-thunderbird?
Every time I attempt to log in, i receive the following error.
"Unable to log in at Server. Probably wrong configuration, username or password. "
Once could have been a typo but I have been receiving this error for days now with at least 3 attempts per day.
And yes.. I am using the correct password. I can still get email via https://my.xfinity.com/?cid=cust and I'm using the same password.
I've tried confirming the server settings with Thunderbird 78 on Win 10 and it keeps getting the same settings as found here https://www.xfinity.com/support/articles/setting-up-thunderbird?
Manual or automatic still gives me the same server settings.
I tried using my iPhone (iOs 14.5) and followed the instructions here. https://www.xfinity.com/support/articles/iphone-configure-comcast-email And this won't authenticate either. But if I use Chrome and sign into https://my.xfinity.com/?cid=cust it works fine.
It appears that this is a something on the Comcast side. I have no idea how to fix this. Any thoughts?
Accepted Solution
Again
Expert
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31.5K Messages
4 years ago
@Rick11629
First, check this post.
IMAP
imap.comcast.net
Port 993
SSL/TLS
Normal password
smtp.comcast.net
Port 465
Normal password
SSL/TLS
Make sure, too, you didn't accidentally put a comma for a period or mistype a word.
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