Visitor
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2 Messages
Unable to load my email
I can log in with 2-factor authorization. But it doesn't work when I use the "Email" button from my.xfinity.com/?cid=cust. I get redirected to connect.xfinity.com/appsuite where I briefly see "We are now loading your email." Then I am redirected back to my.xfinity.com/?cid=cust
The same thing happens when I use the "Check Email" option under the "Account" button from www.xfinity.com/auth
I have cleared my browser cache/cookies and restarted.
user_8015eb
Visitor
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2 Messages
4 months ago
I tried sending email to myself from another account. I got the following response. Did my email account get closed?
Address not found: Your message wasn't delivered to [Edited: "Personal Information"] because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 5.1.1 Not our Customer
(edited)
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