Visitor
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10 Messages
Unable to connect to POP3 server this morning
Is Comcast POP3 server down this morning? It worked fine yesterday afternoon at 5:55 pm EDT.
My Thunderbird email client using POP3 is reporting it "Could not connect to server mail.comcast.net. Connection refused". I have been able to log in using the www.comcast.net site successfully and read and send email, but I have been using Thunderbird for many years, and POP3 email from comcast for several decades.
Also does not work on my spouse's computer this morning (same setup, different email account).
A ping to the server fails. [I note a ping to the IMAP server also fails, so perhaps this is a standard setting on the servers to avoid responding at all to DOS attacks.]
SMTP server appears to be working, so I can send using Thunderbird.
IMAP server appears to be working, as gmail client on my phone (IMAP) receives email from comcast.net (and from googlemail of course).
The outage reporter at www.comcast.net indicates no outages.
Anyone else have this problem? What's going on Comcast? @XfinityThomasB ?
My setup:
Windows 11 Home version 10.0.26100 Build 26100 version 24H2, with latest updates. last update (KB5063878) (26100.4946)
Thunderbird 140.2.0esr (64-bit)
POP3 (incoming email)
Server: mail.comcast.net [also tried pop3.comcast.net which has same error]
Port: 995
User name is my email address [xxxx.yyy]@comcast.net
Security: SSL/TLS
Authentication: Normal password
Check on new messages at startup
SMTP Settings (outgoing email)
Server name: smtp.comcast.net
Port: 465
User name is my email address [xxxx.yyy]@comcast.net
Authentication: Normal password
Security: SSL/TLS
What's going on Comcast?




TonyWray
Visitor
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1 Message
2 days ago
I too cannot connect with either the Xfinity SMTP or POP servers, starting yesterday (Dec 8) sometime. Is it true that Xfinity is essentially offloading their email service to Yahoo (or someone else for that mater)?
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user_g9jyqu
Visitor
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3 Messages
2 days ago
We had the same issue about unable to access through POP starting on December 8th and it is still an issue on December 9th. What to do, we an a legacy comcast account and need help. Thanks
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mmbmitt
Visitor
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2 Messages
2 days ago
Same issue here too.
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Lenny2
Visitor
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5 Messages
4 hours ago
I have the same issue. Last successful connection was December 8th. I moved from you're service area 5 years ago and also have a legacy account. I have checked and have not received an email notice to change to Yahoo and cannot find a way to do this without a link from xfinity. Please help, I have had my Comcast.net email since 1991 when it was dial-up.
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zfastss
Frequent Visitor
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6 Messages
3 hours ago
Same issue with Mailwasher Pro for the last 2 days.
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user_d7221h
Visitor
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3 Messages
54 minutes ago
For those who haven't tried, if you have access to VPN software, try connecting to a VPN server and download mail.
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Lenny2
Visitor
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5 Messages
20 minutes ago
I tried it and it didn't work. I used Nord VPN.
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Lenny2
Visitor
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5 Messages
13 minutes ago
Using a VPN DID work. I am using Outlook 2007.
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