Regular Visitor
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7 Messages
Unable to connect to mail server.
Trying to use my xfinity email from the xfinity appsuite page. First error I kept getting was, "The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later." Tried to find help w/the bot and had it run through the restart of my (xfinity provided) modem. No help. Installed a windows update and restarted my computer. Now I get this error message, "Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes."
The only issue I can see on my end is that IPv6 has no internet connection.
Can someone PLEASE tell me if servers or down or there's something wrong w/my connection?
And if the latter, advise of solution?
Thank you.
XfinityMartyR
Official Employee
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1.8K Messages
2 days ago
3
Again
Expert
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31.2K Messages
2 days ago
Moved to Email as this is not Accessibility/disability related.
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spacedrive
Regular Visitor
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6 Messages
2 days ago
I keep getting it as well. Comcast is getting worse instead of getting better. Also too many spam emails I cant block.
1
user_60uk0n
1 Message
2 days ago
Please get this issue fixed. I have been waiting on a critical email all day.
1
user_o80jbw
3 Messages
4 hours ago
I am having the same problem.
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user_zekmaq
1 Message
3 hours ago
It's called ONLINE for a reason...let's get it ONLINE...quick!
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user_ga78c1
1 Message
3 hours ago
I've also been having this problem and it started approximately 5 days ago. At first I had sporadic access to my email and now no access at all
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user_a8qp8i
1 Message
3 hours ago
Well it's 11:24 and I'm getting the same message too.
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oconnell65
Visitor
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1 Message
3 hours ago
Please fix
I am getting same error and i have job interviews.
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user_ayttoi
2 Messages
3 hours ago
Same, no email. Connection to server issue
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chestnut212
Contributor
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15 Messages
2 hours ago
I am having this problem today, getting the message:
The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.
PLEASE provide an update!
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Banff
Regular Visitor
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2 Messages
2 hours ago
I am having this same issue, which started yesterday and has continued and is continuing. Error message "The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later."
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TMRXf
Visitor
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1 Message
2 hours ago
I am having this issue as well past three days .... infuriating when working 'server not available' and error message popups! Customer Service lacking .... just try to speak with a live representative when there is an issue; all you can do is go to their App and chat which is a waste of time and no resolution ..... no, no, no! Fix it Xfinity, patience is thin and causing me to need look for more dependable service.
3
user_svxdb7
1 Message
5 seconds ago
Having the same issue with consistent disconnects and unavailability of the server!
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