Regular Visitor
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16 Messages
Unable to complete email setup in Outlook 2016, Windows 10 Mail, and Thunderbird - server timeout
II have been trying to setup various email programs for my comcast account. I have tried these settings:
Configure Outlook for Comcast Email - Xfinity Support
Incoming mail server: imap.comcast.net , 993 with SSLS
Outgoing mail server (SMTP): smtp.comcast.net , 587 with TLS
I can't get pass my log in to the server. I don't have any issues with logging into my xfinity account using the same credential to I don't think it's a password issue.
The Windows 10 mail process seems to have setup my account but it's not receiving or sending mail.
I have contacted support and they recommended going to to Outlook.com and set my outlook up there. I prefer to use the Outlook 2016 that cam with my Office suite loaded on my PC. I appreciate suggestions on how to resolve this issue.
Thank you
Accepted Solution
BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
Have you enabled "Third Party Access Security" as described at https://forums.xfinity.com/conversations/email/comcast-email-incompatible-with-apple-mail/6078bb42cc0238783d0f8da8?commentId=607ca33bcc0238783d0fbb11 and https://www.xfinity.com/support/articles/third-party-email-access?
(edited)
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Again
Expert
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31.9K Messages
4 years ago
@richard281 Have you used this version of Outlook 2016 before with any other email account? You realize that is probably a trial version of Outlook and unless you pay for it it will disable at some future date.
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richard281
Regular Visitor
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16 Messages
4 years ago
My issue has been resolved. I'm not sure how to close mu original post
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