Two factor authentication Problem
Recently (like the last two weeks), every time my husband logs into his Comcast email on his laptop, it asks for a passcode and sends one to his phone. He checks the box underneath that says Don’t ask me again on this device but when he logs in again later in the day the same thing happens and it won’t recognize the laptop. It’s been going on for about two weeks. It doesn’t happen when he checks email on his phone. It’s possible this is linked to the demise of the xfinity connect app on April 20. Any help for this? It’s a pain!
It’s not happening for me on my laptop, but I mostly use an iPad and sometimes my iPhone to connect to the webpage for email now.