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user_d2e273
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2 Messages

Tuesday, January 31st, 2023 3:34 PM

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turn off auto complete in email

Please tell me how to turn off auto complete when I am typing a message.  So annoying!  Thank you.

Question

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Updated 

2 years ago

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CCBrandon1

Problem Solver

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770 Messages

2 years ago

Hello, and thank you for reaching out for help with your email settings. I can help! Are you saying you want to stop the Text Predictions from populating when composing an email, or autofill when entering the email address in the To: field? 

 

Also, what browser are you using to compose your emails?

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user_d2e273

Visitor

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2 Messages

2 years ago

When typing a message.  Microsoft 

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XfinityBradM

Official Employee

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915 Messages

@user_d2e273 You will want to perform the following steps if you are using the Microsoft Outlook desktop client:

1, Select "Options" from the File menu.
2. Select the "Mail" tab, and then click the "Editor Options" button.
3.Click the "Advanced" tab, and then clear the check mark from "Show AutoComplete Suggestions."
4. Click Ok
For the Outlook web client, you would do the following to turn off text predictions:
1. At the top of the page, select Settings > View all Outlook settings > Mail > Compose and reply.
2. Under Text predictions, clear the “Suggest words or phrases as I type” check box.

Let us know if that does the trick for you or if there is something else we can assist you with today!

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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Again

Expert

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31.4K Messages

@user_d2e273​ 

When typing a message.  Microsoft 

Microsoft what?  Microsoft Edge.  Microsoft Outlook?

Are you accessing your email in Edge at https://connect.xfinity.com/appsuite ?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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2 years ago

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DGM1948

Contributor

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64 Messages

2 years ago

I use Microsoft Edge and have the same issue.  I tried using the fix that you suggested above and had no luck because I'm using Edge and not Outlook. I'm even seeing autocomplete suggestions as I type this question! It's very distracting and need to know how to turn it off!  

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DGM1948

Contributor

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64 Messages

2 years ago

I think I finally found the solution in Microsoft Edge myself!!  In Settings - Languages - Text Predictions, you make sure Text Predictions is turned off!  Finally found it!! Hope this helps anyone else using Microsoft Edge.

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XfinityVianney

Official Employee

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2.1K Messages

 Thank you for posting the resolution that worked for you so others can learn who may also have Edge. We appreciate your input and contribution to the thread @user_d2e273

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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