Follly's profile
Follly
Rousing Reactor
Expressive Exchange
Conversation Starter

Contributor

 • 

39 Messages

Sat, Sep 14, 2019 7:00 AM

Tualatin Valley

Am I the only one getting these annoying Tualatin Valley ads at the bottom of my email? They don't close when I click on the "x". The ad covers the send button when I am writing email and the only way I can remove it is by closing out of Xfinity and reopening. VERY ANNOYING.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

BruceW

Gold Problem Solver

 • 

22.3K Messages

2 y ago

Try this: visit https://my.xfinity.com/adinformation/ (log in if necessary) and click the TURN OFF EMAIL ADS button. The page is error-prone, so you may need to do this more than once.

Follly

Contributor

 • 

39 Messages

2 y ago

Thanks for replying Bruce, but it didn't work.

Latoque

Expert

 • 

28.8K Messages

2 y ago


@Follly wrote:

Thanks for replying Bruce, but it didn't work.


Do you have the pop-up blocker in your browser enabled?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here