Trying to delete empty email account that I don't want to migrate to Yahoo. How?

Hi, XfinityAlfonso!

Thank you for replying!

The email account's been receiving creepy spam for years. I've logged in periodically just to make that sure that nothing useful's arrived. Does that fit the "inactive" definition? I've never received anything telling me that the account was officially inactive. 

I need to eliminate it very soon bec of the 10 account Yahoo account limit. If I could click something to delete it today, I would.

Robin

🙃 

Of course, that's what we're here for! "Inactive" means that it hasn't been logged into for that 90-day period. So by checking it periodically, you are keeping it live and active. 

@XfinityAlfonso​ 

OK. 

Is there a way for me to delete it, make it gone, soon? 

I don't need it. I don't want it, I don't want it to be moved to Yahoo. 

🤔

For most of our agents, it's not possible to just delete the box. However, our Security Assurance Team may be able to help with this. 

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week

Contact: 1-888-565-4329

@XfinityAlfonso​ 

Oh!

OK...that's good information to have. Thank you!

One more question? I haven't clicked on anything in my account related to the migration bec I've been wary of messing something up or triggering sonething I'm not ready to start. 

Once I do click for information, will it include a way to migrate my accounts to other email providers (like Gmail?)? Or will everything automatically go to Yahoo no matter what I do? If yes, that's a problem bec I already have 9 Yahoo accounts & the limit is 10. (I have 5 Xfinity email accounts).

🤷‍♀️

@BruceW​ 

Hi! Well...wow. Thank you very, very much for the additional information! I'm full of new questions now, and concerns (mostly about the timing of things).

My biggest problem is how to deal with the Yahoo "10 email account limit." I understand that's a Yahoo issue & I should find out from them how they'll handle migrating my 5 -- 4, if I let one lapse -- Xfinity email accounts (email addresses) into their care when I already have 9 Yahoo accounts. I'm trying to avoid that problem by closing (not migrating?)  at least 1, maybe 2, of my Xfinity accounts (email addresses) AND closing 4, maybe 3, Yahoo accounts  immediately. 

But initial searches have told me that Yahoo won't immediately delete accounts, that there's a waiting period. 30 days is most often cited. Given that I received my first migration invitation email on 4/16/26 (and none since) I think I may not have time. 

Is there any new information re the 10-account Yahoo limit?  Has anyone bumped into it? What happens? Do the Xfinity accounts (email addresses) that push the number over 10 just vanish? That's scary. 

One thing: I do want to keep at least 3 of my Xfinity email accounts (email addresses). Worst case, I could lose another. But one of the ones I wouldn't mind losing is - like the spammy one I described in my original post - pretty much useless EXCEPT for being my primary account email. So, to eliminate that one I'll need to change the primary Xfinity account email address to one of the ones that I do want to migrate. I tried to do that yesterday but ran into a site page  that talked about needing a photo id, etc., and security approval. That email's been the primary account one since the early 1990's. What kind of complications will I run into while trying to switch it to another Xfinity email account email address (currently a "viewer"). Do I seriously need a photo id? Can't I, as the primary account, reassign a "viewer" address to be the primary one, before migration? I tried to do that yesterday but the website page wasn't cooperating. The page went into a reloading loop. Could've been my browser, I guess (DuckDuckGo). 

OK...this is waaaay too long. I'll stop now. 

Thank you again, @BruceW

I'll keep trying to figure this out. What you told me has helped a lot. 

🙃🥰