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Sthomasmagic
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09/28/2026 12:47 PM

Trying to connect to my email [Edited]

can't connect to my email. Help Please

[Title Edited: "Personal Information"]

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2 hours ago

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Again

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35K Messages

2 days ago

@Sthomasmagic 

can't connect to my email. Help Please

[Title Edited: "Personal Information"]

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

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XfinityBillie

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4.4K Messages

2 hours ago

 

Sthomasmagic Thank you for taking the time to reach out to us here on our Xfinity Forums. I see that @Again has asked already for some additional details so that we can better assist you. Are you able to provide the requested details?

 

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