C

Visitor

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2 Messages

Wednesday, May 21st, 2025 5:41 AM

Trying to access Comcast email

Cannot access emails while on an overseas trip in Italy

Official Employee

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3.3K Messages

29 days ago

@carolynhunger I an sorry you are having an issue accessing email in Italy. Are you getting an error message and how are you accessing your email?

Visitor

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2 Messages

I’m all set now, for some magical reason the situation corrected itself.

Official Employee

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2.1K Messages

@carolynhunger

Awesome I'm glad you're able to access your emails, do you have any other questions or concerns

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

22 days ago

Not receiving my emails

Official Employee

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3.3K Messages

Thank you for reaching out @user_ty9cgd Are you getting any feedback that emails are not able to be delivered to your inbox from others?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

20 days ago

I can’t in to my email. 

Official Employee

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225 Messages

Good afternoon user_sec3ji. Sorry to hear you are having trouble with accessing your email. I just have a few questions to help me understand a little better. Are you getting any error messages? Are you attempting to access your email on the Xfinity website, or through a third-party application like Outlook or the Mail app on a mobile phone?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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