Hello @user_5q66j0, thank you for taking the time to leave a post. Sorry to hear you're having trouble receiving emails after changing your password. I can certainly understand how frustrating that can be, especially when everything was working properly before the password change.
When you sign in to your email directly through the Xfinity website, do you see your emails there? Also, are you using a third-party email client, such as Outlook, Apple Mail, or another email application to send and receive your messages? Thanks @EG
EG
Expert
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119.5K Messages
3 hours ago
Concern moved here to the E-mail help section for assistance.
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XfinityMarshante
Official Employee
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1.3K Messages
3 hours ago
Hello @user_5q66j0, thank you for taking the time to leave a post. Sorry to hear you're having trouble receiving emails after changing your password. I can certainly understand how frustrating that can be, especially when everything was working properly before the password change.
When you sign in to your email directly through the Xfinity website, do you see your emails there? Also, are you using a third-party email client, such as Outlook, Apple Mail, or another email application to send and receive your messages?
Thanks @EG
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