Trouble sending and recieiving email

I have been unable to send email for two days. Incoming email is ok. I receive this error.

Message could not be sent to the following recipients: [] (550 - 550 5.1.1 recipient not available

The incoming email is ok on my laptop, my IPhone and my IPad but cannot send email on any device

I keep getting prompted for a password and says the SMTP server is getting dropped.

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@hsmaier9912 wrote:

I have been unable to send email for two days. Incoming email is ok. I receive this error.

Message could not be sent to the following recipients: [] (550 - 550 5.1.1 recipient not available

The incoming email is ok on my laptop, my IPhone and my IPad but cannot send email on any device

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550 series error messages usually inditcate something is wrong with the address you are sending to.  Check it to make sure there isn't a typo in it.  Also, if you are sending to a group, if one of the addresses is bad it can prevent all the others from getting the email too.

After spending a few hours on the phone with Xfinity Tier 2 support I can now send emails out only from the Xfinity website and mail but cannot send an email to myself, only others

I cannot send out any emails from my IPhone and IPad either

I cannot send out any emails from outlook on my laptop either

Spent over an hour with Microsoft Support and they are escalatting the issue to their tier 2 support

This all started yesterday morning when emails remained in my outlook outbox

I couldn't send any emails but incoming emails are okay

The outgoing smtp.comcast.net server will not accept my password but I can ping it and receive a response. This is the same password that the incoming imap.comcast server accepts.

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@hsmaier9912 wrote:

After spending a few hours on the phone with Xfinity Tier 2 support I can now send emails out only from the Xfinity website and mail but cannot send an email to myself, only others

 

Are you sure you don't have auto-forwarding endabled to send  your emails to some other account?

 

I cannot send out any emails from my IPhone and IPad either

 

When you try to send from the phone or the iPad are you getting any error message?  Are you using only the webmail and Safari, or the Mail app that comes in iOS?

 

I cannot send out any emails from outlook on my laptop either

Spent over an hour with Microsoft Support and they are escalatting the issue to their tier 2 support

This all started yesterday morning when emails remained in my outlook outbox

I couldn't send any emails but incoming emails are okay

The outgoing smtp.comcast.net server will not accept my password but I can ping it and receive a response. This is the same password that the incoming imap.comcast server accepts.

 

Try deleting the account from Outlook and then recreating it again from scratch.  Let Outlook auto-configure it for you after you input your ID and password

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Yes.I am OP,Bluehair. I'm having a bit of trouble adapting to this message system. In any case, the I posted the original post

Why is my email question being hijacked by a differtent problem?

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@shutoutinseattl wrote:

Why is my email question being hijacked by a differtent problem?

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This is the first post you've made under this username.  Did you have another username in the forum?

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@shutoutinseattl wrote:

Yes.I am OP,Bluehair. I'm having a bit of trouble adapting to this message system. In any case, the I posted the original post

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You should continue to sign in with your original username to avoid confusion.