trouble reactivating comcast email

I'm having trouble reactivating my inactive Comcast email.  

I logged into my Xfinity account, went to settings, and saw the following message:

Your Comcast email has had no activity in the past 12 months. You can re-activate by accessing your email.

Go to inbox

I clicked "go to inbox" and it takes me to the Xfinity Connect activation page.  I clicked on "activate" and "reactivate" on the Xfinity Connect page and the xfinity connect page just reloads.  Is there another way to reactivate?  

Any help is appreciated.

L-