Trouble adding another comcast email account onto xfinity account

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@fstank wrote:

I am trying to add my second (wife's) Comcast email account onto the Xinity website so my wife can get her emials on her new laptop.  

 

I tried "Add another account" and used the Xfinity password and it does not recognize it.

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You shouldn't have to "add" her email to the website.  As long as you're signed out, then she can just go to xfinity.com [or connect.xfinity.com] and sign in using the email address and password she always used before.

If you're trying to add her account underneath yours so both account show and you only have to login via your account, you still need to use her email account and password.  When you do it this way, you both have access to each other's email.  Is this what you're looking to do, or are you wanting each account separate where neither of you have access to the others' emails?

I am trying to add my second (wife's) Comcast email account onto the Xinity website so my wife can get her emials on her new laptop.  

I tried "Add another account" and used the Xfinity password and it does not recognize it.

Thanks so much.  That cleared it up.  And I just needed to get my wife a new password.

Everything looks good now.  Very helpful. Thanks

@fstank I am glad that worked for you!  Enjoy!