gahcmgt's profile

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Wed, Oct 21, 2020 10:00 AM

trash email file

How to I increase the length of time for trash email in my box.  Now it is only 2 weeks.

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Latoque

Expert

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28.8K Messages

7 m ago

The default of 14 days cannot be changed.  However, when an email finally drops out of Trash it goes to the "dumpster", for another 30 days.  To access that folder right-click on the Trash folder, then on "Recover deleted items".  But as a matter of practice if you want to avoid the Trash folder's 14 days, just create your own folder and instead of deleting messages move them to  that folder, where they will remain until you manually delete them.  The only folders subject to a pre-set deletion schedule are Trash and Spam-----------------

 

Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first

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