Latoque's profile

Expert

 • 

29.6K Messages

Friday, July 14th, 2023 10:30 AM

Closed

Transferring Email Addresses to new Service Location

So I have moved from Florida back to Michigan.  I had a Primary and two secondary accounts at the Florida address.  I need to now transfer those three addresses to the Michigan location so that they are all secondaries to the Michigan Primary account.  I am posting this request here in the forum so that the email team can do that.

 

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Official Employee

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1.2K Messages

2 years ago

@Latoque Hello! I appreciate you creating a post of your own and would love to help! Would you please send our team a direct message with your full name and full address?

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window

Press Enter to send it.

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