Saturday, December 9th, 2023 12:42 AM

Transfer of all contents and email to my new email address from my old email address

Need my old email and contacts from address book from [Edited: "Personal Information"] to [Edited: "Personal Information"] I tried many times to import the information not working please help me do this thank you Susan [Edited: "Personal Information"]

Accepted Solution

Official Employee


331 Messages

2 months ago

@user_8vj6n9 I'd be happy to help. Please direct message me your full name and address for us to get started. 
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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