Kozak's profile

New Poster

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2 Messages

Thu, Dec 3, 2020 5:00 PM

Transfer email address

My wife and I  have set up email address with Comcast. We purchased a summer home and have Comcast service at that address also. So we have Comcast internet service at both houses. We are selling the original  house where the email address was set up and moving to the summer house. How can I transfer the email accounts to summer home Comcast account? 

Responses

New Poster

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2 Messages

7 m ago

Thank you for your reply. Customer service was able to transfer our email accounts and mobile service to our second account.

BruceW

Gold Problem Solver

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22.4K Messages

7 m ago

If an employee doesn't take care of this for you here, call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/.

 

Although it would be best to transfer the email addresses, be aware that you can continue to use Comcast.net email addresses attached to a closed account if you logged into each of them in the 90 day period prior to disconnecting your service. Each email address will remain active as long as you access it at least once every nine months.

See https://www.xfinity.com/support/articles/email-only-faqs
and https://www.xfinity.com/support/articles/using-email-only

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