New Poster
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2 Messages
Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.
I have two email accounts through Comcast and one account has this toolbar and the other does not. Is there a way to turn this on? I love the functionality of it but I can't seem to access it on that one account.
Thanks so much,
J
Again
Expert
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31.9K Messages
6 years ago
It sounds like it's set up for Plain Text instead of HTML. In the Compost window, click on Options and check HTML.
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JLester
New Poster
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2 Messages
6 years ago
Awesome, thanks so much! That fixed it. It was set to "HTML and TXT". Set to just HTML and the toolbar is there. Thanks again!
J
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
You can set the account's default Compose option to HTML or "HTML and plain text" under (gear icon) / Settings / Mail / Compose / Format emails as.
To ensure that all the options on the HTML toolbar appear, you may need to "Maximize" the Compose window. See the images in https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3291863#M214496.
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