New Poster
•
2 Messages
Toolbar that has Fonts, Emoticons, Add Link, Add Image Etc missing when composing Email.
I have two email accounts through Comcast and one account has this toolbar and the other does not. Is there a way to turn this on? I love the functionality of it but I can't seem to access it on that one account.
Thanks so much,
J
Responses
Again
Expert
•
25.6K Messages
1 y ago
It sounds like it's set up for Plain Text instead of HTML. In the Compost window, click on Options and check HTML.
0
0
JLester
New Poster
•
2 Messages
1 y ago
Awesome, thanks so much! That fixed it. It was set to "HTML and TXT". Set to just HTML and the toolbar is there. Thanks again!
J
0
BruceW
Gold Problem Solver
•
22.4K Messages
1 y ago
You can set the account's default Compose option to HTML or "HTML and plain text" under (gear icon) / Settings / Mail / Compose / Format emails as.
To ensure that all the options on the HTML toolbar appear, you may need to "Maximize" the Compose window. See the images in https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3291863#M214496.
0
0