thunderbird set up error - You don't have permission to access "http://login.xfinity.com/login" on this server.

Hello,

I am setting up email client "Thunderbird" and receiving "You don't have permission to access "http://login.xfinity.com/login" on this server." error

-directly connected to cable modem

-win11

-same result if chrome or edge are default browsers ; cache cleared on both before attempts

-third party email apps enabled/check marked under Xfinity Email Settings>Security>Third Party Access Security

please advise

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Accepted Solution

U

user_s188vt

2 Messages

3 months ago

issue resolved

Rebuilt account in Thunderbird selecting "configure manually" instead of letting thunderbird auto discover/populate configuration.

Only difference i could see is on "Authentication Method", when set to "autodetect" it would default to "normal password" instead of "OAuth2".

With "Normal Password" it seems to work fine on all 4 accounts used/built, but "OAuth2" errors out on browser with same error mentioned above.

(edited)

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@user_s188vt Thank you for connecting with us here in our community about the trouble setting up your email with a third party. We are happy to see you were able to get it set up and share it here in case any other customers have the same issue you did. This is exactly why we have our Forums community.

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3 months ago

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user_s188vt

thunderbird set up error - You don't have permission to access "http://login.xfinity.com/login" on this server.

user_s188vt

XfinityLinda

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