RaoulDuke's profile

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1 Message

Fri, Dec 4, 2020 9:00 PM

Thunderbird emails not appearing in Comcast sent folder

Emails sent from Thunderbird 78.5.1 through our Comcast account no longer appear in the Sent folder in Comcast webmail. The messages send to the recipients with no other issues. Messages sent from iPad and iPhone do appear in the Sent folder in Comcast webmail. How can the messages from Thunderbird be made to appear in the Comcast webmail Sent folder?

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Latoque

Expert

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28.8K Messages

7 m ago

I had Thunderbird 78.5.0 and the Sent folders worked as expected, with an outgoing email showing up in both Sent folders.  Then I updated to v78.5.1 and the same thing happened that you described.  The message showed only in the T-bird Sent folder.  

 

In Thunderbird go to Tools>>>>Account Settings.  In the left pane of the landing page click on your Comcast account, and beneath it click on "Copies and folders".  At the top of that window you will see "When sending a message" and "Place a copy in".  There you should see your Comcast account with two choices-----"Sent folder on" and "Other".  They appear slightly different, and I'm not sure why that is yet.  I checked "Other" and then tried another sending test.  The email appeared in both the Thunderbird and Comcast Sent folders.  I'm not sure why it works, but there it is.  Also, if you click on the down-arrow to the right of the account under "Other", you will see the folders in the account in another menu.  You can change the default folder for Sent messages there.

Visitor

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2 Messages

2 m ago

I've got some 70 Thunderbird emails in one folder and I'm  trying to move (or copy) the entire folder to my Comcast email. None of the comments in this forum have helped.

In Thunderbird, I did get their free add-on called ImportExportTools NG. So I can save the complete folder in Thunderbird to a variety of formats. But the real problem is that Comcast email has NO import tab or option to import anything.

What do I do?

Latoque

Expert

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28.8K Messages

2 m ago

Is the Comcast account enabled in Thunderbird?  If so, you can drag-and-drop the folder into the Comcast account.  That will copy it to that location.

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