Hulteen's profile

Visitor

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3 Messages

Monday, March 9th, 2026 4:25 PM

Throttled email error code 451 4.2.0

I use comcast email for my business and personal needs.  My clients are getting bounced back or delivery incomplete messages with the error code 451 4.2.0 Throttled -  https://postmaster.comcast.net/smtp-error-codes.php#RL000010

These clients have email me previously without any issues, and they are not sending large files or links.

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Visitor

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2 Messages

3 days ago

Having the same issue, hopefully being worked on

Official Employee

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3.2K Messages

Hello, @user_xo8tid this error code looks close to two that are common. 

 

452 - [Too many emails sent on this session] Comcast allows 1000 emails per session. This error results when that limit is exceeded.

 

452 - [Too many recipients for message] Comcast allows 100 recipients per message. This error results when that limit is exceeded.

 

RL000001 Comcast has instituted rate limiting on all inbound email traffic. This step was taken to protect our customers and our email system from unwanted spam and malicious attacks. If the rate-limit is impacting your ability to deliver email, shortening your server's delivery retry interval should resolve the issue. If you require additional assistance, please contact Customer Security Assurance at 1-888-565-4329

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Visitor

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2 Messages

I should have mentioned the error was for inbound messages from gmail, from a client no bulk sending just one off emails

451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010

Official Employee

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3K Messages

Hi there, @user_xo8tid451 4.2.0 Throttled error from Gmail indicates a temporary deferral due to a rate limit or "suspicious" behavior, often caused by the receiving server (like Comcast/Xfinity) or Google's own filters flagging high-volume, rapid, or unusual traffic, even if not bulk. The message is usually queued and will retry later.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

2 days ago

YES is a big problem.   All of my emails to our accountant are being returned.  

Visitor

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1 Message

1 day ago

Just heard from a friend who got the same error message. Comcast/Xfinity e-mail has been pretty wonky over the past week. Over several hours last week, Xfinity kept restoring to my inbox e-mails that I had deleted (and emptied my trash) in MacOS Mail.

Official Employee

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2.8K Messages

14 hours ago

Greetings, @Hulteen! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your email, but you have definitely come to the right place for assistance.

 

How long ago did this start happening? Are the delivery errors occurring with emails from a specific domain or IP address, or are they coming from multiple sources? Do you have other emails coming in, or is everything getting bounced?

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