this is insane, i cannot access my email account

@user_dfdkxw 

What can i do? my email is [Edited: "Personal Information”], I've had it for over 20 years. My 2 factor is correct but i keep going in circles and cannot access anything

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user_dfdkxw Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.