Visitor
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3 Messages
There was an email communication problem while trying to connect
One of my email addresses is not working to send or receive. I have had this problem for two days. I changed NO parameters, verified passwords against my other working email addresses. "There was a communication problem while trying to connect". That is the exact message displayed on the corrupted email address.
XfinityAngie
Official Employee
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1.4K Messages
2 months ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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user_v9azgf
2 Messages
13 days ago
I'm experiencing the same issue. What is the solution to this problem?
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