Regular Visitor
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4 Messages
text via email
Does Xfinity support sending text messages via email?
I tried to send a text message to my phone by sending an email to myphonenumber@tmomail.net (where myphonenumber is my 10 digit phone number.) The first time I tried it, it worked after multiple attempts from xfinity and a Temporary Error. The second time I got an error: Delivery to the following recipients failed permanently: * myphonenumber@tmomail.net Reason: Permanent Error.
So it appears it only "sort of" works. Is this a know problem or is this feature no longer supported?
Thanks
[Edited: "HyperLinks"]
Latoque
Expert
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29.6K Messages
3 months ago
It's not so much that Comcast offers this ability as a feature per se----------it doesn't. But as a rule of thumb, most email and cell phone systems support the ability to send emails to a phone number and have it come out as a text message. But the operative term here is "most". Not all systems support it. You may be having a problem if the domain you are sending to doesn't support the practice. I just tried your experiment using my Comcast email, and it works OK for me. I also tried with my Gmail and Vivaldi email accounts, and it works with those too. Not much luck though with my Outlook.com account. This is an older article I found a while back, but it should still be relevant---------------
Email to Text Messaging
And to add---------my cell phone service is with the MVNO Consumer Cellular (so AT&T system) using @txt.att.net for the domain in my case.
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Latoque
Expert
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29.6K Messages
3 months ago
@user_9j4921
My guess is that the issue is probably at the receiving end. Once your email shows up in the Sent folder, that's it. I still haven't gotten a text message from the one I sent from the Outlook.com address, nor have I gotten any bounce or error message. Here's an idea for an experiment--------------
Use the Comcast account to send an email to your own cell phone number as described in that link I posted. Does it work OK that way?
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user_a0f600
Contributor
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27 Messages
4 days ago
I can send the email/text from my Gmail account but not from Comcast. Xfinity [Edited: Language]. I've had tons of problems both receiving and sending messages from different sites. They are never ever helpful.
(edited)
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