Visitor
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1 Message
Temporarily blacklisted IP
I can read and send email thru xfinity web mail, but when I try to read email thru a third party (Mac Mail) I receive the notification Temporarily blacklisted IP
I have several other emails in Mac Mail, although their domains are paid domains/Gmail/Yahoo etc with no issue.
How do I get my IP address removed from the Temporary blacklist IP on Xfinity?
XfinityOrlandoM
Official Employee
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3.4K Messages
24 days ago
@user_9lryjs
Thanks for reaching out to us, we do apologize for any inconvenience you're having accessing your Xfinity e-mail through your third party provider.
A “Temporarily blacklisted IP" notification in third-party apps (like Apple Mail, Outlook) occurs when Xfinity’s security system flags your internet connection for high-volume spam, invalid login attempts, or VPN use. The fastest resolution is to call the Xfinity Customer Security Assurance (CSA) team at 1-888-565-4329 to unblock your IP. https://spa.xfinity.com/contact-us
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