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Friday, January 10th, 2025 4:30 PM

technical

I keep getting the message below.  Is this a scam?

COMCAST  TODAY

 Important message from Comcast. 

User [Edited: "Personal Information"],


We are going to close the old versions of your mail account before the end of the week.The deadline date is 11-01-2025.  

To Enjoy a new version, your email account [Edited: "Personal Information"], has to be amplified to the newest version.


Refusal to comply and update to the new terms may lead to permanent removal of your account from our data-base.     

 Visit HOMEPAGE   to complete the Verification process. 

Gold Problem Solver

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26.2K Messages

25 days ago

I keep getting the message below.  Is this a scam? ...

Yes.

If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:

  • proceeding the email subject line in the list of emails
  • above the subject line when the email is opened.

See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.

If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you view their web email site in a browser.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts under "Top Phishing Scams".

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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