Visitor

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1 Message

Thursday, October 2nd, 2025 7:08 PM

technical email support

Hi - My [EDIT: Personal Info] address/system will no longer send emails.  I have tried everything and cannot figure out what the issue is. 

Please!!!!  I need support help from a live person...

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Official Employee

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2.3K Messages

2 months ago

Thank you for meeting us here about your email issues, @user_h7mk97. We're happy to assist. Are you able to receive emails? 

Contributor

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13 Messages

no  cannot receive emails

Official Employee

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706 Messages

Hello @dlpburns, thank you for the comment. Are you using a third-party email client to access your emails, or are you logging in directly through the Xfinity website?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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