Good afternoon @rydell3, and thank you for reaching out on our Community Forums with your email concerns, we appreciate it and hope you are otherwise having a wonderful weekend. You can switch between accounts by following the instructions listed here https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Please let us know if this helps or if you are still having trouble switching accounts. If you're still running into issues, may I ask what type of device you are using and how long you have been experiencing this issue?
XfinityAlyssaA
Official Employee
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2.2K Messages
1 month ago
Good afternoon @rydell3, and thank you for reaching out on our Community Forums with your email concerns, we appreciate it and hope you are otherwise having a wonderful weekend. You can switch between accounts by following the instructions listed here https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Please let us know if this helps or if you are still having trouble switching accounts. If you're still running into issues, may I ask what type of device you are using and how long you have been experiencing this issue?
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Again
Expert
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32.3K Messages
1 month ago
@rydell3
If the instructions @XfinityAlyssaA gave don't work, clear your cookies and cache, log out and then close your browser. Then start a new session.
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