Visitor
•
2 Messages
Suddenly lost access to email
About 10 days ago, I lost access to my email. I use Outlook Classic on my HP laptop running Windows 11.
When I log in, I get the error me
Invalid account address or passwo
I can sign into Xfinity with my username and password, and I've set these in Outl
I can read email in the web interface, but I've noticed that there are no new messages after the time this happe
I can send mail to my email address, and I don't get any er
What can I do to get email b
Than
u.k?s.d.k
..e:k yoack.ror.ned.ook.rdssag



XfinityEricB
Official Employee
•
3.5K Messages
1 day ago
0
0
user_p4ei2n
Visitor
•
2 Messages
9 hours ago
It's actually both situations: I cannot get mail via Outlook, and mail that I see in the Xfinity web interface is prior to July 17--the day this all started.
1
0