Suddenly access to 2 of my email addresses is no longer available through Xfinity email or Outlook.

I had not changed anything.  I suddenly received the error message... "Task synchronizing subscribed folders for_________________@comcast.net; reported error (0x800CCC0E).  Outlook cannot synchronize subscribed folders for ________________@comcast.net.  Error: Cannot connect to the server"

I have set all my accounts to:

Incoming -

Server: IMAP

server name: imap.comcast.net

Security: SSL/TLS

Server port: 993

Outgoing -

Server name: smtp.comcast.net

Connection security: SSL/TLS

Server port: 465

I did NOT change anything in these accounts.  I just suddenly received error messages in Outlook and Xfinity. 

The Chatbot is of no help. I have checked all the settings in the articles that it suggests.  It says it will connect me with an agent if I need more assistance, but it fails to do so.

How do I get access to all of my email accounts? And/or access to a person that can help?

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