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sub email no longer working
3 of the 5 sub email accounts I have under my main comcast email started having issues today. Inbox contents are not displayed. I get a "The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them." I have gone into settings and email acoounts and rentered passwords for Incoming Server, but this doesn't resolve the issue.
My main comcast email is working fine. I have not had Comcast/Xfinity as my ISP since moving to a new state 4 years ago where it was not available. But, I was told my email accounts would live on.
I am on hold with Comcast support right now awaiting a security specialist and estimated wait time is "more than 40 minutes. Uggg! First line support tried to walk me through some password reset steps, but they can't be completed unless I am connected to Xfinity WiFi. Hence, the transfer to a security specialist. He said the 3 sub emails and been deactivated, but could not explain why those 3 had been deactivated, but not the other 2.
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