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Monday, July 13th, 2026 1:12 PM

stopped receiving email

I have stopped getting comcast email on July 3, 2026.  I know emails have been sent to me though they are not coming through.  I cannot retrieve them on my phone or the Xfinity site.  

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34.6K Messages

10 days ago

@user_0ivxi7 

I have stopped getting comcast email on July 3, 2026.  I know emails have been sent to me though they are not coming through.  I cannot retrieve them on my phone or the Xfinity site.  

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email address like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 
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