4 Messages

Saturday, December 14th, 2024 2:33 AM

Closed

stopped receiving email from dell, best buy, possibly others....

checked all the things - filter, forwarding, spam, etc.  i was receiving emails from them less than a week ago.  last few days - nothing, no matter how many times i request a verification code, place an order, whatever.  is there anything to be done?

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Official Employee

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3.3K Messages

1 year ago

 

user_9nt196 Have you checked your spam folder directly on the Xfinity Connect Email portal?

 

4 Messages

1 year ago

A strange thing happened the other day - I removed the account from my iPhone and re-added it to see if that would help. It didn’t, but after about an hour it prompted for the password to the email account, I tried to switch apps to copy the password because I hadn’t memorized it, but I was not able to do that. the only thing I could do was hit “cancel” to get out of the app but it has t popped back up again. I am still getting email though on the phone. 

4 Messages

1 year ago

Also, just now, family member not getting order confirmation email from staples. 

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