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Tuesday, October 10th, 2023 4:31 PM

Closed

Stop gmail being imported.

Can someone explain to me what steps to take to stop having my gmail imported automatically into my xfinity email?  Thank you for any assistance given.

Accepted Solution

Gold Problem Solver

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26.3K Messages

2 years ago

... my gmail imported automatically into my xfinity email ...

That only happens if Gmail is configured to auto-forward mail to your Comcast account, or if your Comcast account is configured to retrieve mail from Gmail. Check both to see if you can figure out which one is responsible.

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2 Messages

Thank you, the issue is all cleared up now!

Official Employee

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2.7K Messages

We are happy to hear that the steps @BruceW provided did the trick, @user_855777! Thank you for being a part of our community here on the Xfinity Forums. Please feel free to reach out anytime. 

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Official Employee

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3.3K Messages

2 years ago

@user_855777 Thank you for taking the time to reach out to us here on our Xfintiy Forums. It looks like @BruceW is on it! Have you already tried the steps he outlined to make sure that you don't have Gmail configured to auto-forward to your Xfinity email?

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